Open the official app
Launch Ledger Wallet (formerly Ledger Live) on your desktop or phone. If you need the app, download it only from Ledger’s official website or your device’s official app store.
Find official downloadsGet to your Ledger Live portfolio with confidence. Learn how to open the app, connect your Ledger device, and find your way around—without sharing your recovery phrase.
Ledger Live does not use a traditional username and password for your wallet. Open the official app, then connect and unlock your Ledger hardware wallet when prompted.
Launch Ledger Wallet (formerly Ledger Live) on your desktop or phone. If you need the app, download it only from Ledger’s official website or your device’s official app store.
Find official downloadsConnect your hardware wallet with USB or Bluetooth where supported. Follow the on-screen instructions and enter your PIN directly on the Ledger device.
Approve prompts on the device itselfOnce your device is connected, use the app to view accounts, check balances, and manage supported assets. You may need to add accounts or install an app on your device.
See setup tipsThere is no legitimate “wallet login” that needs your 24 words. Never type your recovery phrase into Ledger Live, a website, a support chat, or a search result. Your recovery phrase is the backup to your assets; keep it offline and private.
A few careful checks help you start with the right app and the right device.
Visit Ledger SupportUse the official Ledger website or the App Store / Google Play listing published by Ledger. Avoid sponsored search links and third-party download mirrors.
Follow the device’s own setup flow. Write down the recovery phrase only when the device shows it during setup, and store it securely offline.
Read transaction details on your Ledger screen. Approve only actions you initiated and understand.
Use Ledger Live’s genuine update prompts and follow official support instructions if anything looks unusual.
Ledger Live is a portfolio interface; your private keys are secured by your Ledger hardware wallet. These simple habits help protect both.
No real Ledger representative or app should ask you to disclose your recovery phrase. Anyone who gets it can take control of your crypto.
Check the address carefully before clicking. Ledger will not ask you to “validate,” “sync,” or enter your phrase on a web page.
Treat the Ledger screen as the source of truth. Verify the recipient and transaction details before approving.
Clear answers to common questions about opening the app and getting connected.
More help at Ledger SupportOpen the official Ledger Live app and connect your Ledger hardware wallet. Follow the prompts and unlock your device with its PIN. Ledger Live does not require your recovery phrase to sign in.
Use the official Ledger app from Ledger’s site or your device’s official app store. Be cautious of sites claiming to be a Ledger wallet login or asking you to connect and enter your recovery phrase.
Check that the device is unlocked, try a known data-capable USB cable and another port, and close other apps that may be using the connection. On mobile, confirm Bluetooth is enabled if your device supports it. For detailed troubleshooting, use Ledger Support.
No. Your recovery phrase is for restoring access if a device is lost or damaged. Never enter it into Ledger Live, on a computer or phone, or on a website.
Do not guess repeatedly. Consult official Ledger Support for the correct recovery procedure for your device. You may need your recovery phrase to restore a reset device, so keep it safe and offline.
This independent guide is not affiliated with Ledger. For the latest app downloads, device documentation, and account support, use Ledger’s official channels.